Your safety and the security of our community are our highest priority and as part of our ongoing commitment to maintaining a safe and well-managed environment, we are sharing an important community access and security protocols. We ask that all homeowners review the information below carefully and share it with anyone who may be accessing your property on your behalf.
We strongly encourage all homeowners to hire verified, registered vendors when bringing outside services into your home. Unverified or unregistered individuals present a security risk not only to your property but to our entire community. Our registration process exists to protect you. If you ever have questions about whether a vendor is registered or need help finding a trusted service provider, our Concierge team is always happy to assist.
All individuals entering Legacy Club at Diamante must be registered under one of the following categories: Homeowners, Family Members, Guests, Property Managers, Employees, or Service Providers. Each group has its own registration process, outlined below.
Homeowners, family members, and registered members are enrolled through Ilse Rivera at irivera@legacyclubcabo.com, who will coordinate with our Security team to add them to the access list.
Owners and registered family members enter through the dedicated Legacy Club Gate on the north side of the development. Please use this as your primary access point for all routine visits. To ensure your home is ready and our Security team is aware of your arrival, please let your concierge team or Legacy Club Property Services representative know in advance of your visit.
To ensure a smooth arrival, please notify Owner’s Concierge at ownersconcierge@legacyclubcabo.com in advance of your guest’s visit. A valid photo ID may be required at the gate. Pre-announced guests are welcome to use the Legacy Club Gate.
Guests who have not been pre-announced must enter through the Main Gate. Our Security team or Owner’s Concierge will contact you directly to obtain authorization before access is granted. A valid photo ID may also be required.
If you work with an outside property manager, they must be registered through the HOA before being granted access to the community. To begin the registration process, please send the following to hoa.mgr.assistant@diamantelife.com:
Once received, the HOA will contact your property manager directly to walk them through our community rules and complete the security registration process.
All individuals in this category must be registered per unit in person at the Security Office before entering the property. Registration requires a valid ID, vehicle registration, vehicle insurance, and current documentation. All registrants will also receive an overview of Diamante’s Security and HOA rules at the time of registration.
Security Office & Employee Gate
Phone: 624.144.2900 Ext. 2713
Hours: Monday – Saturday, 7am – 3pm
Please note: Sunday work requires prior Security approval unless it is an emergency. All vendors must be 18 years of age or older. Minor children of vendors are not permitted on property.
When an employee or service relationship has ended, please notify Owner’s Concierge or Security promptly so that access records can be updated.
Email Owner’s Concierge before your provider’s arrival. Include their full name, the date and estimated time of arrival, and the nature of the service.
Please ensure your provider knows how to reach your residence within the community. Unfamiliar providers may experience delays at the gate or difficulty locating your property without clear directions.
One-time service providers will enter through the Vendor Gate (X2). A valid photo ID, vehicle registration, and valid insurance are required upon arrival. Our security team will verify authorization before granting entry.
All vehicles entering Legacy Club at Diamante must meet the following requirements:
All vendors, visitors, and property managers are required to park in the homeowner’s driveway.
Our bilingual security team is available 24 hours a day, 7 days a week, 365 days a year.
From your house phone: Ext. 2711
From your cell phone: +52 624.144.2911
Thank you for your cooperation in keeping Legacy Club at Diamante a safe, welcoming, and protected community for everyone who calls it home. As always, our Owners Concierge team is here to help with any questions.
